Archive for January, 2013

Om Malik on What is User Experience

January 16, 2013

Om Malik on What is User Experience

Om discusses the difference between flying on Virgin and American airlines, and how all of your touch points impact your customer, and your brand. 

Perfect pixels or rounded edges, cool graphics, are only a modest beginning to perfecting a user/customer experience, not the end. 



January 16, 2013

The ‘Climate Change Debate’ Is Science Versus Snake Oil